Online Check-in: Automate Guest Registration and Simplify Bureaucracy

Make guest check-in easier by automating document collection and sending data to the authorities in just a few clicks.

As easy as an airline check-in

Let your guests check in online independently before arriving at the property.
Automate bureaucracy and save time and money.

What makes Online Check-in automated

With online check-in, Vikey requires guests to independently upload their ID information for submission to the Lodging Portal and make any payments you request online.

Request and submission of guest data to the relevant authorities

Vikey gathers guest information for you and automatically submits it to the State Police Web Lodging Portal and registered in ISTAT.

Calculation and collection of the city tax

Vikey automatically calculates the city tax for each reservation and collects payment online from your guests.

Collection of any other payments

With Vikey, you can request guests to make any other online payments, such as a stay deposit or extra services like breakfast, transfers, tours, and more.

Sign contracts with OTP

You can ask your guests to digitally sign any document or contract via OTP, such as house rules.

Integration with your PMS, Channel Manager and OTA

With Vikey Online Check-in, you can view all your bookings from different channels in a single dashboard.

How Online Check-in Works

The guest uploads their information during online check-in, so you can focus on what really matters.

Once the booking is confirmed, Vikey sends the guest a link via email to complete the Online Check-in.

The guest uploads their personal documents and document photos, and if requested, digitally signs contracts or house rules via OTP.

Next, if requested by you, the guest can proceed with online payments, such as the City Tax.

Manually or through biometric verification, check that the entered data matches the uploaded document.

Once the process is complete, Vikey automatically sends guest data to the State Police Web Lodging Portal and the regional ISTAT system, if required, within the time limits set by law.

Easily and securely manage all your guest data

Manual verification of guest documents

Ask your guests to upload, along with their document details, a photo of the document and a real-time selfie holding it. Once the Online Check-in is completed, you can verify in just a few clicks that the data is correct and matches the provided information.

Biometric Verification with AI

Use our AI-powered biometric verification system to easily compare the information provided by the guest with the uploaded document, ensuring all data is accurate and consistent.

Welcome Videocall

Schedule a video call with your guests via WebApp before their arrival. This feature gives you the opportunity to get to know them better, offer a more personalized and professional welcome, and further confirm the information they’ve provided.