Self check-in
How self check-in works
Web app
Immediately after booking, the guest receives a link to complete the online check-in.
Documents and payments
Vikey automatically sends identity documents to the authorities and collects payments.
Virtual key
From the day of check-in until the time of check-out, guests can open the doors from their
smartphone.
Online check-in: lighten the reception workload
Integrations
Thanks to the integrations with OTA, PMS and CM, the reservations you receive are automatically imported to the MyVikey dashboard. In this way you can ask the guest for all the data you need before arrival.
Secure online payments
Through the web app, you can collect all guest payments, including the tourist tax, which will be calculated automatically by Vikey. The amount paid will be credited to your bank account.
Automatic data transmission
During online check-in, guests upload through Vikey web app: a photo of the document, identification data and a photo of themselves. After you have confirmed the identity of the guest, Vikey will automatically send data to the authorities.
Bureaucracy
The guest can sign the vacation rental agreement or other documents necessary for the stay with OTP. You can also communicate attendance to the authorities through the file that is self-compiled with the data collected by Vikey
Information about the facility
On the Vikey web app, the guest can find the contact details of the facility, the Wi-Fi password, booking details, directions and a description with photos and videos of the vacation rental, b&b or hotel.
Welcome video call
The guest can video call you, directly from the web app, before entering. You will be able to provide him with all the important information and carry out, via video, a further recognition of his/her identity.
Access control
From the MyVikey dashboard and the Vikey Host app, you can check the access times of guests and staff. You can create sub-accounts to share the management panel and access codes with your staff.
Self check in via SMS
Thanks to this premium feature, Vikey will send to the guest, automatically, a reminder via SMS with the link to complete the online check in or the one to open remotely the doors. Enable it directly from your dashboard!
Digital concierge: increase profits
Guests can purchase and/or book additional services and experiences (e.g.: guided tours, dinners, breakfast, transfers, etc.) directly from the online catalog on the Vikey web app, from the time of booking and for the entire duration of the stay. You can also modify or update any information about your accommodation and add extra services to your digital menu, so that guests have all the useful information at their fingertips.
Remote opening without condominium permits
Collect all the important information you need from your guests before arrival, automatically and allow them to open all the doors remotely, with their own mobile phone.
Main door of the building
The Vikey4 device is connected to the intercom inside the apartment, hotel or b&b and allows both the host and the guest to open the main entrance thanks to the virtual keys.
Door of the apartment or rooms
The opening of the door takes place via web app by installing the Vikey lock electronic lock cylinder or alternatively the electric strike that releases the door latch following an electric impulse.