Self check-in for hotels, b&bs and vaction rentals

How self check-in works

Web app Vikey

Web app

Immediately after booking, the guest receives a link to complete the online check-in.

Vikey Dashboard

Documents and payments

Vikey automatically sends identity documents to the authorities and collects payments.

Self check-in

Self check-in

From the day of check-in until the time of check-out, guests can open the doors from their smartphone.

Self check-in remote opening without condominium permits

Collect all the important information you need from your guests before arrival, automatically and allow them to open all the doors remotely, with their own mobile phone.

Self check-in portone principale

Main door of the building

The Vikey4 device is connected to the intercom inside the apartment, hotel or b&b and allows both the host and the guest to open the main entrance thanks to the virtual keys.

Self check-in porta

Door of the apartment or rooms

The opening of the door takes place via web app by installing the Vikey lock electronic lock cylinder or alternatively the electric strike that releases the door latch following an electric impulse.

Self check-in opening mode

Open via app

At any time and wherever you are, you can open all the doors of the accommodation facility by clicking on the “Open main door” and “Open door” buttons of your Host app.
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Open by call

Guests reach the building and ring the intercom. The intercom will be transmitted directly to your smartphone and you can talk to guests. Just press keys 5 and 8 on your smartphone to open the doors. Therefore, guests will not need either a smartphone or an internet connection to access the accommodation facility.
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Guests open from the web app

After completing the online check-in, the guest will be able to open the main entrance and door of the apartment or room from a smartphone for the entire duration of the stay.
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Online check-in: lighten the reception workload



Thanks to the integrations with OTA, PMS and CM, the reservations you receive are automatically imported to the MyVikey dashboard. In this way you can ask the guest for all the data you need before arrival.

Pagamenti online

Secure online payments

Through the web app, you can collect all guest payments, including the tourist tax, which will be calculated automatically by Vikey. The amount paid will be credited to your bank account.

Invio automatico schedine

Automatic data transmission

During online check-in, guests upload through Vikey web app: a photo of the document, identification data and a photo of themselves. After you have confirmed the identity of the guest, Vikey will automatically send data to the authorities.

Burocrazia check-in


The guest can sign the vacation rental agreement or other documents necessary for the stay with OTP. You can also communicate attendance to the authorities through the file that is self-compiled with the data collected by Vikey

Informazioni sulla struttura

Information about the facility

On the Vikey web app, the guest can find the contact details of the facility, the Wi-Fi password, booking details, directions and a description with photos and videos of the vacation rental, b&b or hotel.


Welcome video call

The guest can video call you, directly from the web app, before entering. You will be able to provide him with all the important information and carry out, via video, a further recognition of his/her identity.

Controllo accessi

Access control

From the MyVikey dashboard and the Vikey Host app, you can check the access times of guests and staff. You can create sub-accounts to share the management panel and access codes with your staff.

Self check-in sms

Self check in via SMS

Thanks to this premium feature, Vikey will send to the guest, automatically, a reminder via SMS with the link to complete the online check in or the one to open remotely the doors. Enable it directly from your dashboard!

Digital concierge: increase profits

Guests can purchase and/or book additional services and experiences (e.g.: guided tours, dinners, breakfast, transfers, etc.) directly from the online catalog on the Vikey web app, from the time of booking and for the entire duration of the stay. You can also modify or update any information about your accommodation and add extra services to your digital menu, so that guests have all the useful information at their fingertips.