How self check-in works
Immediately after booking, the guest receives a link to complete the online check-in.
Documents and payments
Vikey automatically sends identity documents to the authorities and collects payments.
From the day of check-in until the time of check-out, guests can open the doors from their
Online check-in: lighten the reception workload
Thanks to the integrations with OTA, PMS and CM, the reservations you receive are automatically imported to the MyVikey dashboard. In this way you can ask the guest for all the data you need before arrival.
Secure online payments
Through the web app, you can collect all guest payments, including the tourist tax, which will be calculated automatically by Vikey. The amount paid will be credited to your bank account.
Automatic data transmission
During online check-in, guests upload through Vikey web app: a photo of the document, identification data and a photo of themselves. After you have confirmed the identity of the guest, Vikey will automatically send data to the authorities.
The guest can sign the vacation rental agreement or other documents necessary for the stay with OTP. You can also communicate attendance to the authorities through the file that is self-compiled with the data collected by Vikey
Information about the facility
On the Vikey web app, the guest can find the contact details of the facility, the Wi-Fi password, booking details, directions and a description with photos and videos of the vacation rental, b&b or hotel.
Welcome video call
The guest can video call you, directly from the web app, before entering. You will be able to provide him with all the important information and carry out, via video, a further recognition of his/her identity.
From the MyVikey dashboard and the Vikey Host app, you can check the access times of guests and staff. You can create sub-accounts to share the management panel and access codes with your staff.
Control and comfort
You can improve the reception of guests by having everything under control and intervening immediately when needed. At the same time, the Vikey automation helps protect the facility and guests from damage.
Digital concierge: increase profits
Guests can purchase and/or book additional services and experiences (e.g.: guided tours, dinners, breakfast, transfers, etc.) directly from the online catalog on the Vikey web app, from the time of booking and for the entire duration of the stay. You can also modify or update any information about your accommodation and add extra services to your digital menu, so that guests have all the useful information at their fingertips.