How self check-in works


Online check-in and virtual concierge

Guest registration

During online check-in, the guest upload data, a photo of the identity document and selfie picture to the Vikey web app. After you have confirmed the guest’s identity, Vikey will automatically send the guest form to the competent authorities (if required).

Secure online payments

Via the Vikey web app, You can collect all guest payments, including the tourist tax. The amount paid will be credited directly to your bank account.

Integrations and API

Thanks to the integrations with OTA, PMS and Channel Managers, reservations are automatically imported to the MyVikey dashboard. In addition, thanks to the open APIs it is possible to integrate Vikey self check-in with any software of your choice.

OTP contract signature

With Vikey self check-in, the guest signs the short-term rental agreement or other necessary documents online. The signature system is simple and safe with the security standards also used in banking services.

Virtual concierge

You can propose to guests, via the Vikey web app, the purchase and/or booking of additional services (meals, spa access, excursions, transfers, etc.) thereby increasing your earnings.

Welcome video call

Thanks to the video call, you can talk to the guests before they enter the accommodation. You will be able to provide them with all the important information and perform further recognition via video.

Information at hand

On the Vikey web app, the guest finds contacts, Wi-Fi password, booking data, driving directions and a description with photos and videos of the apartment, B&B or hotel.

Access control

You can check the access times of guests and staff from the MyVikey dashboard and the Vikey host app. You can create sub-accounts to share access codes with your staff.

Smart opening without condominium permits

The  Vikey devices for self check-in are connected to the intercom inside the accommodation facility and installed on the door of the apartment or rooms of hotels and B&Bs. For this reason you don’t need to request condominium permits to automate the reception of your guests.

Vikey Full or Mini

It connects to the intercom, inside the accommodation, for remote opening of the main entrance of the building.

self check-in

Electric strike

Installation does not require changing the lock and allows you to electrify the door of the apartment or rooms.

Vikey Lock

The smart lock allows opening via web app, keypad and smart card of the apartment door or rooms.

Remote opening mode

Open by app

Guests notify you of their arrival. You can open the main entrance and door of the apartment or hotel room by clicking on the “Open main door” and “Open door” buttons of your host app.
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Open by call

Guests reach the building and ring the intercom. Thanks to Vikey Full, the intercom will be transmitted directly to your phone, and you can talk with them. Just press keys 5 and 8 on your phone to open the doors. Therefore, guests will not need either a smartphone or an internet connection to access the accommodation.
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Guests open from the web app

After completing the online check-in, the guest will be able to open the main entrance and door of the apartment or hotel/B&B room from the Vikey web app for the duration of the stay.
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